Walkme Developer

Job Title – WalkMe Developer
Location – Sunnyvale, CA Local Only
In-Person Interview Must

Job Description:
·                    Minimum Years of Experience: 8+ Years
·                    Change management experience — specifically delivering managing training programs (end-to-end)
·                    Experience implementing WalkMe into SAP + other tools (both is preferred)
·                    Collaborate with cross-functional teams to identify user needs, design solutions, and optimize the user experience.
·                    Conduct quality assurance testing to ensure content is functioning correctly and effectively.
·                    Manage and update WalkMe content on an ongoing basis to ensure accuracy and relevancy in alignment with Salesforce Releases
·                    Manage backlog for WalkMe development
·                    Track and analyze user engagement data to identify areas for change management.
·                    Provide training and support to end-users and stakeholders on WalkMe content and functionality.

Qualifications:

·                    Understanding of web-based technology such as HTML and JavaScript to help embed the WalkMe solution to the correct HTML elements on the page
·                    Experience in business analysis and process improvement, with a focus on driving user adoption and engagement.
·                    Knowledge of software development and organizational change management methodologies, project management principles, and agile practices.
·                    Excellent communication skills, with the ability to work collaboratively with cross-functional teams and with consultants.
·                    Experience in developing and maintaining WalkMe content and training and supporting end-users on WalkMe content and functionality.
·                    WalkMe certification (recommended)