UX Researcher

• Work closely with the design team to plan and organize user research on generative studies (e.g., in depth interviews, in-person observations, etc.) and evaluative studies (e.g., usability studies, concept tests, etc.).

• Use both qualitative and quantitative data to bring forward new insights that generate product innovations.

• Work with Product Managers and Stakeholders to understand and incorporate business requirements into the research.

• Interpret and communicate results and opportunities in clear, concise, and compelling ways across different audiences and senior levels of leadership.

Summary of Required Experience

• At least 6 years of relevant work experience performing both generative and evaluative research in a fast-paced software development environment.

• Experience with all aspects of the user research lifecycle (scoping research, study design, recruiting, moderation, analysis, reporting, and communicating).

• General understanding of strengths and shortcomings of different research methods, including when and how to apply them during each product phase.

• Applied experience with usability testing, remote testing, unmoderated testing, and survey design.

• An ability to manage work autonomously and multi-task in a changing environment.

• Experience with product roadmapping is a plus but not required.