UI/UX Designer I

Job Title: UI/UX Designer I

📍 Location: Mossville, IL
⏳ Duration: 12 Months Contract (Possible Extension)
💰 Pay Rate: $37/hr (C2C)

Position Overview

We are seeking a passionate and detail-oriented UI/UX Designer I to join our team. The ideal candidate will contribute to delivering a seamless and holistic customer experience by collaborating with cross-functional teams and leveraging user-centered design practices.

Key Responsibilities
Engage in discovery and research activities including voice of customer, customer needs, analytics, and requirements across industries
Support the evolution of Customer Experience (CX), including portfolio, roadmap, and reference architecture
Collaborate with Senior Architects to align CX roadmaps with product strategies for unified user experiences
Work closely with cross-functional teams to implement CX strategies and best practices
Participate in project delivery, overcoming challenges through effective planning, communication, and decision-making
Contribute to service design concepts and create artifacts such as personas, journey maps, and storyboards
Apply strong problem-solving skills to identify and resolve complex challenges
Collaborate with CX architects, technical teams, and stakeholders to define experience requirements
Support design governance by contributing to design guidelines and best practices
Stay updated with latest trends and innovations in UX/UI design
Typical Responsibilities
Interact with business partners, product teams, vendors, dealers, and end customers
Collaborate across multiple business units within the organization
Work with Global Product Owners (GPOs), Marketing/Product Support Managers, and leadership teams
Identify problems quickly and determine effective solutions within defined guidelines
Communicate effectively regarding investments, architectural changes, and business needs
Education & Experience
Bachelor’s Degree with 0–2 years of experience, OR
Associate Degree with 2+ years of experience, OR
High School Diploma/GED with 4+ years of relevant experience
Technical Skills

Required:

0–2 years of UX/UI design experience
Hands-on experience with Figma (minimum 1+ year required)
Familiarity with tools like Sketch and other UX/UI software
Experience designing digital solutions and user experiences
Ability to work independently with product and engineering teams

Preferred:

Experience in designing complex systems or applications
Soft Skills
Strong ability to understand client requirements and translate them into effective user experiences
Excellent communication and collaboration skills
Detail-oriented with strong analytical thinking
Contact Information