Technical Test Lead

Job Title: Technical Test Lead | DevOps | Continuous delivery - Continuous deployment and release
Location:Hartford,CT(Hybrid)
Duration:12+ months

Minimum years of experience: 5+ years

Detailed Job Description:
Position Summary:
Client is seeking a highly skilled Quality Assurance Automation Engineer to design, develop, and maintain automated testing solutions for virtual assistants (agents) to support members and providers by accessing timely, accurate health insurance answers across digital channels.
The ideal candidate will have strong experience in Behavior Driven Development and Test Driven Development methodologies, automation scripting, and healthcare domain knowledge.

Must have
IVR testing + IVR automation(Cyara/Hammer On demand either of these tools for IVR automation) experience
Web automation using Java/Selenium
Contact Center/Chat bot testing

Good to have
Healthcare Domain
Integrate automated tests into CI/CD pipelines using tools like Jenkins, GitLab CI, or Azure DevOps

Key Responsibilities:

Test Automation Development:
o Design, develop, and maintain automated test scripts using industry-standard tools and frameworks (e.g., Selenium, Cypress, Playwright, Appium).
Build and enhance automation frameworks to support functional, regression, and performance testing.

Quality Assurance:
Collaborate with developers and QA analysts to understand application functionality and define test coverage.
Execute automated test suites and analyze results to identify defects and ensure compliance with quality standards.

Continuous Integration & Delivery (CI/CD):
Integrate automated tests into CI/CD pipelines using tools like Jenkins, GitLab CI, or Azure DevOps.
Monitor and maintain test execution in CI environments to ensure timely feedback.

Defect Management:
Log, track, and verify defects using tools such as JIRA or Azure DevOps.
Work with development teams to reproduce issues and validate fixes.

Documentation & Reporting:
Prepare detailed test plans, test cases, and automation scripts documentation.
Generate and present test execution reports to stakeholders.

Process Improvement:
Identify opportunities to improve automation coverage and efficiency.
Stay updated with emerging trends, tools, and best practices in test automation.

Required Qualifications:
5+ years of experience in QA automation and software testing.
Strong technical expertise in core programming concepts (e.g., Java OOPs, Data Structures) with the ability to adopt and work with multiple languages such as Java, JavaScript, or Python.
Hands-on experience implementing and enhancing test automation frameworks, including designing scalable and maintainable solutions.
Hands-on experience with automation tools including Hammer On Demand, Cyara and Selenium
Strong understanding of SDLC, Agile methodologies, and QA principles.
Experience with CI/CD tools and version control systems (e.g., Git).
Frameworks & Methodologies:
BDD (e.g., Cucumber, SpecFlow)
TDD

Testing Expertise: Functional, Regression, Integration, and Performance Testing, including proficiency in backend API test automation and database testing
IVR experience
Healthcare Domain Knowledge: Familiarity with HIPAA compliance and healthcare workflows
Exposure to GenAI and AI-driven tools utilized for test automation, with an understanding of how these can be integrated into QA processes
Strong analytical and problem-solving skills
Excellent communication and collaboration abilities.