Technical Program Manager

Job Title: Technical Program Manager

Location: NYC, NY & Boston, MA

A Technical Program Manager drives complex, cross-team technical programs that require deep coordination across our client's engineering domains (AI, Data, Platform, Infrastructure, SRE, End User Computing).
TPMs partner closely with engineering & product leadership to deliver initiatives where architecture, integration, reliability, performance, and technical trade-offs are central to success. 

TPMs are expected to be technically fluent (able to understand system design, APIs, data flows, reliability constraints), while remaining primarily accountable for program execution, cross-functional alignment, and outcomes.
They will partner closely with technical leads to drive the technical implementation plans and roadmaps.  

TPMs must be able to work in a complex environment with matrixed teams and organizations.
TPMs must provide project/program visibility to technical and business stakeholders around key projects, status, risks, and post-launch metrics. 

key Responsibilities

Program strategy & planning

Define program objectives, success metrics, scope boundaries, and sequencing. 

Build an integrated roadmap across teams; manage critical path and trade-offs.

Technical coordination 

Translate business goals into technical milestones and engineering deliverables. 

Drive integration plans across services, APIs, data contracts, and environments. 

Ensure non-functional requirements are planned: reliability, scalability, security, privacy, cost, and observability. 

Execution leadership 

Establish operating cadence across internal & dependent teams (working session, 

project reviews, milestone reviews, launch readiness, go/no-go). 

Anticipate bottlenecks; negotiate sequencing and resourcing with engineering leaders. 

Own RAID management and escalation with options and recommendations. 

Release & operational readiness 

Drive launch plans, cutovers, feature flags, rollback strategies, and runbooks. 

Partner with SRE/Infra to ensure monitoring, alerting, SLOs, and on-call readiness. 

Stakeholder management 

Align engineering, product/business, security/compliance, and operations. 

Communicate progress and trade-offs clearly to leadership; maintain a decision log. 

A TPM consistently: 

Drives cross-team execution without relying on escalation as the primary lever. 

Makes ambiguity smaller: produces clear charters, milestones, and dependency maps. 

Understands enough technical detail to: Ask the right questions, Surface integration risks early, Identify missing work (e.g., telemetry, data backfills, DR, access controls)

Anticipates and manages systemic risks (migration complexity, reliability debt, data quality). 

Ships with operational excellence: readiness reviews, runbooks, SLOs, post-launch validation. 

Required Skillset

Strong program management fundamentals (project planning, dependency mapping, RAID, stakeholder management). 

Technical fluency: system design concepts, APIs, data flows, environments, CI/CD concepts. 

Experience driving cross-team software/platform/infrastructure programs. 

Comfort with ambiguity and technical trade-offs; can facilitate decisions. 

Preferred 

Experience with AI/ML or data platforms. 

Familiarity with SRE practices (SLO/SLI, incident management, observability). 

Experience with large migrations, platform modernization, or reliability programs.

Success Measures 

Milestones met with predictable delivery and transparent trade-offs. 

Reduced integration surprises; fewer late-stage scope discoveries. 

Launches meet reliability/security/operational readiness standards. 

Stakeholders report high trust, clarity, and reduced coordination overhead.

Thanks & Regards,

Tushar Chauhan

(xxxxxxxxxxxxxxxExt. 1079

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