Technical Delivery Manager

🧠 Responsibilities:

Required
• 10+ years of experience in technical program or project management roles leading enterprise-scale system implementations.
• Deep experience with API-driven architectures, integrations, and data exchange between large-scale POS, labor, inventory, or retail platforms.
• Strong technical fluency — able to engage with engineers and architects on system design, APIs, data schemas, and middleware.
• Proven experience with multi-vendor orchestration and complex rollout programs in QSR or retail environments (1,000+ sites).
• Excellent communication skills, with ability to convey complex technical topics to both executive and engineering audiences.
• Hands-on experience with Jira, Confluence, integration monitoring, and CI/CD delivery pipelines.
Preferred
• Certifications such as PMP, PgMP, or Agile (SAFe, Scrum Master) preferred.
• Experience with integration platforms (MuleSoft, Dell Boomi, Apigee, Azure Integration Services, etc.).
• Familiarity with PAR Brink, NCR, S4D, Fourth, R365, Deliverect, or similar restaurant technology ecosystems.
• Knowledge of data security, compliance, and authentication frameworks (OAuth, SSO, PCI DSS, SOC 2).
Success Indicators
• Seamless deployment of integrated restaurant technology stack across 3,000+ sites.