System Support Engineer

Job Title- System Support Engineer
Contract- Long Term
Location- Hopkinsville, KY
Position- Onsite (Hybrid)

Job Description:

USC-GC-H4EAD-GCEAD-TN only

Our client is seeking a System Support Engineer to join their team. As a System Support Engineer, you will be part of the IT Support Department supporting manufacturing operations. The ideal candidate will have strong problem-solving skills, excellent communication, and a proactive attitude, which will align successfully in the organization.


What's the Job?
Provide Level 1 / Level 2 support for TrakSYS MES applications to ensure seamless manufacturing operations.
Monitor system performance and maintain high system availability and reliability.
Diagnose and resolve system issues, coordinating with development, ERP, WMS, infrastructure, network teams, and vendors.
Query and analyze SQL Server databases to maintain data accuracy and resolve discrepancies.
Support system integrations with ERP systems like SAP, WMS like BlueYonder, and PLCs such as KepServer OPC.
What's Needed?
Hands-on experience with TrakSYS MES (version 12 is a plus).
Understanding of TrakSYS architecture and core configurations.
Knowledge of C#/.Net, JavaScript, HTML, and CSS.
Proficiency with SQL Server, including queries and stored procedures.
Familiarity with IIS, Windows Server, and basic networking concepts.
What's in it for me?
Opportunity to work in a dynamic manufacturing environment with cutting-edge MES solutions.
Chance to develop your technical skills and grow within a supportive team.
Engagement in meaningful projects that impact manufacturing efficiency.
Work in a collaborative and inclusive workplace culture.
Potential for future career advancement and professional development.