Solution Architect

Title : Solution Architect – AI Agent & DSL Platform (SFMC Automation)
Location – Columbus, OH

Job Title: Solution Architect – AI Agent & DSL Platform (SFMC Automation)

Overview

We are looking for a Solution Architect to design and lead an AI-powered platform that uses autonomous agents to generate campaigns, journeys, segmentation, and personalization workflows in Salesforce Marketing Cloud (SFMC). You will drive end-to-end architecture across AI/ML, DSL design, backend systems, and SFMC integrations, ensuring scalability, security, and enterprise readiness.

Key Responsibilities

Own the end-to-end architecture for AI agents, DSL, and SFMC automation.
Design agentic AI systems, backend microservices, APIs, and SFMC integrations (REST/SOAP).
Define DSL schemas (JSON/YAML) for AI-generated workflows, ensuring safety and extensibility.
Establish guardrails, validation, simulation, and compliance frameworks for AI systems.
Collaborate with business, product, and engineering teams to translate requirements into scalable solutions.
Lead POCs and prototypes to validate architecture and technology choices.
Partner with AI/ML teams on agent frameworks, RAG pipelines, fine-tuning, and safety mechanisms.
Architect cloud-native, highly available systems on AWS using IaC (Terraform).
Define design standards, integration patterns, and system blueprints (data flow, contracts, deployment).
Ensure security, governance, performance optimization, and reliability.
Guide engineering teams and lead architectural reviews.
Required Skills & Experience

12+ years in software engineering; 5+ years in Architect/Principal roles.
Strong foundation in Java/Python, CI/CD, and databases.
Experience with Agentic AI (Agent SDK, LangChain, agent frameworks, vectorization, context engineering).
Knowledge of AI/ML systems (MLOps, evaluation, LLM fine-tuning).
Experience with orchestration tools (CrewAI, LangGraph, n8n, or Semantic Kernel).
Strong DSL design experience.
Deep knowledge of SFMC (Journey Builder, Email Studio, Data Extensions, REST/SOAP APIs).
Proficiency in Python, TypeScript, or Java.
Expertise in cloud-native architecture, microservices, and distributed systems.
Strong understanding of security, privacy, and compliance.
Preferred Qualifications

Experience with AI-driven automation or autonomous agent platforms.
Familiarity with AMPscript and SSJS.
Background in marketing automation or CRM systems.
Experience with event-driven architectures and messaging systems.
Experience in fixed-bid delivery environments.