Servicenow Solution Architect

Job Title: ServiceNow Solution Architect
Location: 100% Remote working CST hours; may involve occasional travel to Bolingbrook, IL (1x/quarter if that)

ESSENTIALS FOR SUCCESS: 
• 7+ years of experience architecting and delivering solutions on the ServiceNow platform.
• Deep expertise in multiple ServiceNow modules (e.g., ITSM, ITOM, HRSD (nice to have), CSM, App Engine). Experience with Service mapping – CSDM. 
• Proven experience designing scalable, secure, and maintainable platform architectures.
• Knowledge of integration patterns and experience with REST, SOAP, MID Servers, and other integration methods.
• ServiceNow Certified System Administrator (CSA) and Certified Implementation Specialist (CIS) certifications strongly preferred.
• Experience working in agile and DevOps environments.
• Excellent communication, presentation, and stakeholder engagement skills.
• Strong leadership and influencing capabilities, with the ability to drive alignment across diverse teams and levels.
• Experience in large-scale enterprise environments; retail or multi-business unit experience is a plus