Service Now Hrsd Developer

Job Description – Product Lead Engineer (ServiceNow HRSD & Procurement)

 Role Summary

 The Product Lead Engineer will own the end-to-end technical direction, architecture, and engineering decisions for products built on ServiceNow HRSD and Procurement modules. This role acts as both the technical visionary and hands-on engineering leader, guiding squads to deliver scalable, secure, and high-quality ServiceNow solutions aligned to enterprise architecture and business strategy.

 Key Responsibilities

 Technical Ownership & Architecture

• Define and maintain the technical architecture, engineering roadmap, and platform strategy for ServiceNow HRSD and Procurement products.
• Ensure all solutions align with BU Architecture standards, platform governance, and enterprise technology frameworks.
• Lead evaluation and selection of design options within the ServiceNow ecosystem (HRSD, Procurement, Workflow, Integrations).
• Solution Delivery & Engineering Leadership
• Partner with Business Product Managers to shape product vision and translate requirements into ServiceNow capabilities.
• Provide hands-on guidance to engineering squads, including solution design, code reviews, configuration best practices, and performance optimization.
• Troubleshoot complex ServiceNow issues across HRSD, Procurement, Integrations (MID Server, APIs, Data Models).
• Drive adoption of secure, scalable, modular configurations and tech standards.
• Cross-Functional Collaboration
• Collaborate with enterprise platform teams to leverage shared capabilities (Integration Hub, Flow Designer, HR case configurations, Procurement workflows).
• Serve as the primary technical contact for stakeholders, including vendors, architects, RSM, and cross-functional leaders.
• Support prioritization of technical backlogs and manage cross-product dependencies & risks.
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