Smart Folks Inc.

Senior Servicenow Architect

Smart Folks Inc.Contract
Remote
10 - 15 YearsApr 13th, 2026
29 ViewsBe an Early Applicant
Required Skillset:
JavaScriptSQL

Job Description

Position : Senior ServiceNow Architect (CTA Certified)
Location : Remote
Job Type : Contract (Long-Term)

Job Description:

Roles & Responsibilities:
Job Summary:
We are seeking a highly skilled and experienced ServiceNow Technical Architect to oversee the development, customization, and integration of ServiceNow applications.
The ideal candidate will have a strong technical background, excellent problem-solving skills, and the ability to lead a team of developers.
CTA certification mandatory.

Key Responsibilities:
Platform Management: Oversee the administration and maintenance of the ServiceNow platform, ensuring optimal performance and reliability.
Custom Application Development: Lead the design, development, and deployment of custom applications on the ServiceNow platform.
Integration: Manage and implement integrations between ServiceNow and other enterprise systems using APIs, web services, and other integration tools.
Technical Leadership: Provide technical guidance and mentorship to a team of developers, ensuring best practices and high-quality code.
Program Management: Coordinate with project managers to ensure timely delivery of projects, meeting all requirements and specifications.
Stakeholder Collaboration: Work closely with business stakeholders to understand their needs and translate them into technical solutions.
Continuous Improvement: Identify opportunities for process improvements and implement solutions to enhance the efficiency and effectiveness of the ServiceNow platform.

Qualifications:
Experience: Minimum of 10+ years of experience in ServiceNow and 4 years relevant experience as a ServiceNow Architect

Technical Skills:
•    Proficiency in JavaScript, HTML, CSS, and other web technologies.
•    Strong understanding of ServiceNow modules, including ITSM, CSM, HRSD, ITOM and ITAM.
•    Experience with ServiceNow integration using REST/SOAP APIs.
•    Knowledge of database concepts and SQL.

Certifications: Certified Technical Architect (CTA)  
Soft Skills: Excellent communication, leadership, and problem-solving skills

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