Senior SAP Is U Fica- Computer System Analyst

Job Description -

JOB TITLES BELOW
•  Senior SAP IS-U FICA - Computer System Analyst 
 
ESSENTIAL JOB RESPONSIBILITIES: 
•    Responsible for SAP FICA module – production support, testing, and minor system enhancements.
•    Responsible for business support of below areas in Contract Accounts Receivable and Payable (plus others as assigned):
•    Security Deposits
•    Payments
•    Dunning
•    Write-offs/IVA
•    Interest
•    Installment Plans
•    Refunds
•    Clearing control
•    Triage and troubleshoot incidents, identify, and propose the solution or workaround and open/monitor vendor tickets as applicable. Perform root cause analysis on problems
•    Prioritize changes and communicate status to the business
•    Identify improvement opportunities related to SAP
•    Conduct data gathering and analysis to understand business strategy requirements
•    Evaluate current business processes to identify areas of improvement or system inefficiencies and develop innovative solutions that increase customer satisfaction and align with business strategy requirements
•    Understand and negotiate needs and expectations of multiple stakeholders by developing a communication process to keep others up to date on project results
•    Comply with Company change management processes when moving configurations into production
•    Mentor other analysts and assign and monitor work
•    Assess business needs utilizing a structured requirement process (gather, analyze, document, and manage changes) to assist in identifying business priorities and advises/provides recommendations on options
•    Develop, write, and communicate business requirements and functional/technical specifications for the implementation of business solutions. Maintains specifications going forward in Solution Manager
•    Perform related duties and responsibilities as assigned
•    Regular and predictable attendance is a condition of employment and is an essential function of the job
 
EDUCATION AND WORK EXPERIENCE:
•    Bachelor’s or advanced degree in Computer Science, Information Systems, or Business, Finance or Accounting
•    Broad knowledge of SAP in the ISU area including but not limited to FI, CO, FICA, DM, EAM, and C4C
•    10+ years experience with enterprise-level SAP ECC/S4HANA configuration and support.
•    10+ years experience in utilities experience
•    Experience or knowledge with SAP Private Cloud Edition (PCE) desired
•    Experience in Data migration and conversion a plus
 
KNOWLEDGE, SKILLS, ABILITIES:
•    Hands-on configuration experience in SAP ISU/FICA and integration experience to related SAP modules required.
•    Key process and architectural knowledge in various FICA area like Incoming & Outgoing Payment, in-depth understanding of Meter to Cash cycle, Account Determination, Collection Strategy, FICA and Billing Integration, Month End closure and reconciliation, Revenue distribution and fundamental knowledge of other key ISU processes
•    Experience in BRF+ and Dunning by collection strategy
•    Knowledge of general ledger/creating & maintaining main/subs
•    Knowledge and hands on experience with creating and maintaining Main/Sub Configurations
•    Design and Implementation of Best Practice SAP ISU Solutions.
•    Business process integration on ISU Modules.
•    Business knowledge and technical hands-on expertise in the areas of Billing and invoicing, Device Management and Contract Accounts Receivable and Payable.
•    Strong Analytical skills with ability to work in advanced excel based data analysis of SAP ISU data
•    Friendly and effective communication skills are a must.
•    Influencer resulting in a trusted advisor relationship between IT and the business.
•    Robust presentation, facilitation, negotiation, and conflict resolution skills.
•    Ability to work in a fast-paced environment, handling multiple projects and priorities.
•    Capable of developing short and long-term plans for areas of responsibility.
•    Owns both successes and failures with humility and integrity.