Senior Microsoft Copilot SME

Role: Senior Microsoft Copilot SME (POC Lead) - Multi Tenant Enterprise
Pay :W2& c2c

3 months c2h

NEED USC GC
Remote

JD

Experienced Subject Matter Expert (SME) needed to develop and implement a Microsoft Copilot proof of concept (POC) across a multi-tenant enterprise environment.
Were seeking an experienced Senior Microsoft Copilot Subject Matter Expert to architect, lead, and operationalize a Microsoft Copilot Proof of Concept across a multi-tenant Microsoft 365 estate. The ideal candidate blends M365/Entra and data governance expertise with hands-on Copilot for Microsoft 365, Copilot Studio, and Power Platform integration experience. This role will define POC scope, stand up a secure and measurable pilot, drive user adoption with robust guardrails, and produce executive-ready findings and a scale-out roadmap.

You will partner with Security, Compliance, Legal, Data, HR, and Business Units to ensure that outcomes are secure-by-design, measurable, and aligned to business goals.

Key Responsibilities
Strategy & Governance
* Define a POC strategy and success criteria aligned to business outcomes (productivity, quality, risk reduction, and measurable ROI).
* Establish Copilot governance across multi-tenant environments (primary and satellite tenants), including tenant isolation, cross-tenant access, B2B/B2B Direct Connect, and data boundary controls.
* Lead risk, compliance, and Responsible AI review in partnership with Security/Legal, including privacy, DLP, data residency, retention, and incident response implications.
* Create/maintain Copilot policy baselines (e.g., Entra Conditional Access, MAM/MAM-WE, MFA, Privileged Access, RBAC, application consent, plugin/add-in controls).
Architecture & Technical Leadership
* Design and implement the POC technical architecture for Copilot for Microsoft 365 (Word, Excel, PowerPoint, Outlook, Teams) and targeted use cases in SharePoint, OneDrive, Exchange, and Teams.
* Configure Copilot Studio (formerly Power Virtual Agents) for domain copilots and Graph-/data-aware experiences; define connectors, actions, and Grounding (RAG) strategies where applicable.
* Integrate Graph connectors and Power Platform (Power Automate flows, Power Apps) to enable enterprise data access while respecting Purview sensitivity labels and scopes.
* Prepare and validate data foundations: information architecture, site/Teams permissions hygiene, sensitivity labels, eDiscovery, and content lifecycle alignment.
* Implement telemetry & observability for the POC (usage, satisfaction, quality, safety signals) using native M365 reporting, Graph reports, Power BI, and/or custom logs.
Security, Compliance & Data Protection
* Ensure Microsoft Purview policies (DLP, Information Protection, Insider Risk, Data Lifecycle, eDiscovery/Legal Hold) align with Copilot experiences.
* Validate labels and policies flow through Copilot outputs; ensure redaction/obfuscation for sensitive content where necessary.
* Ensure Teams/SharePoint/OneDrive permissions models to minimize oversharing and enforce least privilege.
* Coordinate cross-tenant synchronization and access reviews to prevent data leakage during the POC.
Adoption, Enablement & Change Management
* Lead user segmentation & enrollment (personas, early adopters, business champions).
* Develop prompting playbooks, guardrails, and role-based templates (e.g., PMO, Sales, Support, Finance).
* Deliver training, office hours, and enablement content; create FAQs and a self-serve help hub.
* Partner with Corporate Comms and HR on messaging, expectations, and responsible use.