Senior Genesys Cloud Engineer (Ccaas Operations)

Now Hiring: Senior Genesys Cloud Engineer (CCaaS Operations) | 100% Remote
We are looking for a highly skilled Genesys Cloud Engineer with strong hands-on experience in designing and supporting cloud-based contact center solutions.
🔹 Key Skills:
✔ Genesys Cloud (PureCloud)
✔ IVR, Call Routing & Flows
✔ Multi-channel experience (Voice, Email, Outbound)
✔ Strong troubleshooting & support expertise
🌐 Experience with Amazon Connect, NICE CXone, or other CCaaS platforms is a plus.
💡 This role requires someone who can work independently, communicate effectively, and handle complex technical environments.