SAP S/4Hana Otc Security Steward

The SAP S/4HANA OTC Security Steward is responsible for governing and assessing security-related requests, role changes, and access requirements within the Order-to-Cash (OTC) process area of SAP S/4HANA. The role ensures that security design, user access, organizational changes, and site rollout activities are aligned with business requirements, compliance standards, regulatory expectations, and risk management policies.

The Security Steward serves as the primary business security representative for OTC processes and works closely with Business Process Owners, SAP Security teams, Compliance, Internal Audit, and project stakeholders to evaluate potential impacts to operational effectiveness, segregation of duties, sensitive information, clinical processes, and financial controls.

Key Responsibilities
 

Role Maintenance Assessment & Approval

Review and provide business security assessments for role maintenance requests within the SAP S/4HANA OTC landscape.

Business Process Impact Assessment

Evaluate the impact of role changes and access requests on:

- Good Manufacturing Practice (GMP) compliance
- Segregation of Duties (SoD) risks and control requirements
- Ability to Ship and overall order fulfillment processes
- Financial reporting, revenue recognition, billing, and financial controls
- Customer order processing and distribution operations
- Any additional business process, operational, or organizational considerations

Clinical Impact Assessment

Assess impacts to clinical operations, including:

- Blinding and unblinding requirements
- Clinical supply chain and distribution processes
- Protection of clinical study integrity

Sensitive Information Assessment

Evaluate access implications related to:

- Confidential business information
- Customer and commercial data
- Human Resources (HR) data where applicable
- Sensitive operational and financial information
- Data privacy and confidentiality requirements

Critical Transaction & Mass Maintenance Assessment

Review and assess access to:

- Critical OTC transactions
- High-risk authorization objects
- Mass maintenance and bulk update transactions
- Transactions with significant operational, financial, or compliance impact

Risk and Compliance Evaluation

Identify and document:

- Security risks
- Compliance concerns
- Internal control impacts
- Regulatory considerations
- Other business process and organizational impacts

 Site Derivation & Site Rollout Support

Support security governance activities for site derivation requests and site rollout initiatives.

Organizational Value Update Impact Assessment

Evaluate changes related to:

- Sales organizations
- Distribution channels
- Divisions
- Business units
- Organizational structures and assignments

Ensure alignment with the approved organizational design and security model.

Site Business Process Impact Assessment

Assess potential impacts to:

- GMP compliance
- Segregation of Duties controls
- Clinical operations and requirements
- Confidentiality and data protection
- OTC business processes and customer operations

Review any additional business, compliance, operational, or organizational considerations associated with site implementations.

 Access Request Management

- Assist business users in identifying and requesting appropriate SAP access based on job responsibilities.
- Provide guidance on OTC role structures and access management procedures.
- Ensure requested access aligns with least-privilege principles and business requirements.
- Partner with SAP Security teams to support timely and compliant provisioning of access.

 Audit & Compliance Support

- Support internal and external audit activities related to SAP security and OTC processes.
- Provide documentation, business justification, and evidence required for audit reviews.
- Respond to audit inquiries and compliance requests.
- Ensure adherence to SOX, GMP, data privacy, and company security policies.
- Participate in remediation activities for audit findings and security control gaps.

Stakeholder Engagement & Governance

- Collaborate with OTC Business Process Owners, SAP Security Administrators, Internal Controls, Compliance, and Project Teams.
- Participate in access governance reviews, risk assessments, and security approval processes.
- Provide recommendations regarding security design and risk mitigation strategies.
- Promote awareness and adoption of SAP security policies, standards, and best practices.

 Required Qualifications

- Bachelor's degree in Information Technology, Information Systems, Business Administration, Accounting, Supply Chain, or related field, or equivalent experience.
- Experience with SAP S/4HANA security concepts, roles, authorizations, and access management.
- Strong understanding of Order-to-Cash (OTC) business processes, including:
   - Customer Master Data
   - Sales Order Processing
   - Delivery Processing
   - Shipping
   - Billing
   - Credit Management
   - Revenue-related processes
- Knowledge of Segregation of Duties (SoD), governance, risk, and compliance controls.
- Experience supporting regulated business environments.
- Strong analytical, problem-solving, and stakeholder management skills.

Preferred Qualifications

- Experience with SAP GRC Access Control.
- Experience supporting pharmaceutical, biotechnology, life sciences, or other regulated industries.
- Knowledge of GMP requirements and compliance expectations.
- Familiarity with clinical supply chain processes and blinding requirements.
- Experience supporting global SAP deployments, site rollouts, and organizational transformations.
- Understanding of SOX controls and audit requirements.

 Key Competencies

- SAP Security Governance
- Order-to-Cash Process Expertise
- Segregation of Duties Analysis
- Risk Assessment & Mitigation
- Compliance & Audit Readiness
- Business Process Controls
- Stakeholder Management
- Access Governance
- Communication & Collaboration
- Decision Making & Problem Solving

 Success Measures

- Timely completion of role and access assessments.
- Effective identification and mitigation of security and SoD risks.
- Compliance with audit, regulatory, and internal control requirements.
- Accurate and efficient support of business access requests.
- Successful security governance for site rollouts and organizational changes.
- Minimal operational disruption resulting from security-related changes.
- High-quality audit support and issue resolution.