SAAS Platform Administrator

Now Hiring: SaaS Platform Administrator (ServiceNow)
📍 Pontiac, MI (Hybrid – 2 days onsite/week)
💼 Contract | Open-Ended
💰 $60–$65/hr (Negotiable)
We’re looking for an experienced SaaS Platform Administrator with strong ServiceNow expertise to support and enhance a growing enterprise environment. This is a hybrid role offering long-term stability and hands-on ownership of the ServiceNow platform.
🔧 Key Responsibilities
Administer, configure, and maintain the ServiceNow platform
Support ITSM modules including Incident, Problem, Change, CMDB, Discovery, Asset, Service Catalog, Knowledge, Service Portal, and Performance Analytics
Gather requirements and deliver solutions through configuration, integration, testing, and deployment
Partner with business users to design workflows, reports, dashboards, and documentation
Drive continuous improvement by leveraging new ServiceNow features and best practices
Create and maintain technical, process, and knowledge documentation
✅ Required Qualifications
5+ years of hands-on ServiceNow administration and development
Strong experience across multiple ITSM modules
Excellent problem-solving and troubleshooting skills
Strong written and verbal communication abilities
Experience working in Agile environments
🛠 Technical Environment
ServiceNow | MS 365 | .NET | Agile