Program Manager

Key Experience:

• Led Agile and SAFe transformations across distributed teams
• Strong hands-on experience with Azure DevOps, Jira, ServiceNow, and Salesforce CRM
• Delivered enterprise CRM and RMS platforms for Cox Automotive and Transport for London
• Managed governance frameworks including KPIs, incident management, and service continuity
• Extensive stakeholder management and cross-functional leadership experience

Domain Background:

• Automotive technology platforms
• Public sector and transport systems
• Enterprise IT delivery and CRM transformation programs

Certifications:

• Professional Scrum Master (PSM-1)
• Pendo Certified Product Management Professional

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  AWS certified Cloud Practitioner