Ofs Consultant

• Gather and analyze business requirements and translate them into functional specifications
• Configure routing, capacity planning, work zones, and activity types in OFS
• Design and implement integrations between OFS and external systems (CRM, ERP, etc.)
• Support end-to-end implementation including requirement gathering, design, testing, and deployment
• Troubleshoot and resolve production issues and provide ongoing support
• Develop and maintain documentation (solution design, configurations, user guides)
• Conduct user training sessions and workshops
• Collaborate with cross-functional teams including developers, project managers, and business stakeholders

Required Qualifications

• Bachelor’s degree in Computer Science, IT, or related field
• 3+ years of experience working with Oracle Field Service (OFS)
• Strong understanding of field service operations and scheduling concepts
• Hands-on experience in OFS configuration (routing, work skills, quotas, etc.)
• Experience with REST/SOAP APIs and integration frameworks
• Knowledge of SQL and basic scripting
• Strong problem-solving and analytical skills
• Excellent communication and stakeholder management skills

Preferred Qualifications

• Experience with Oracle Cloud ecosystem (CX, ERP, or SCM)
• Knowledge of mobility solutions and workforce management
• Familiarity with integration tools (e.g., Dell Boomi, MuleSoft)
• Certification in Oracle Field Service Cloud
• Experience in Agile/Scrum methodologies

Key Skills

• Oracle Field Service Cloud (OFS)
• Configuration & Implementation
• Integration (REST/SOAP APIs)