Nice Cxone Architect

🔹 Key Responsibilities:
Design end-to-end architecture on NICE CXone 
Build IVR, call routing & omnichannel solutions 
Lead integrations (CRM, APIs, enterprise systems) 
Define technical standards & best practices 
Ensure security, scalability & high availability 
Mentor teams and drive technical decisions 

🔹 Required Skills:
Strong expertise in NICE CXone (Studio, ACD, IVR) 
Experience with SIP/telephony & cloud platforms 
Hands-on with REST APIs & system integrations 
Knowledge of analytics, reporting & CX optimization