Microsoft Dynamics Architect

Role:              Microsoft Dynamics Architect

Location:          Remote

Domain:     Health Care

Must Have Skills –

1.  Microsoft Dynamics 365
2. Microsoft Cloud for Healthcare
3. Power Platform

Job Description: Technical Skills Experience delivering enterprise-scale solutions across complex, multi-CRM environments. Expert-level experience with Microsoft Dynamics 365 (Sales, Service, Customer Insights).

• Data integrations with Dataverse.
• Dataverse Virtual Tables and real-time data integrations.
• Strong understanding of Microsoft Cloud for Healthcare (MC4H) data model and accelerators.
• Experience integrating Genesys Cloud CX with Dynamics 365 for omnichannel member engagement.
• Proven success in designing Customer Insights Snowflake integrations for real-time data unification and analytics.
• Deep expertise in Power Platform, Azure Integration Services (Logic Apps, Service Bus, Data Factory), and API Management.
• Familiarity with FHIR APIs, HL7 integration, and healthcare interoperability standards.
• Hands-on experience with Azure DevOps, CI/CD, and environment governance.
• Working in Safe-Agile experience is a must Knowledge of healthcare payer systems and business processes (claims, UM, care management, provider data).
• Role Highlights Microsoft Dynamics 365 Architect (Healthcare Payer Focus) Hands-on senior architect responsible for designing and implementing Dynamics 365 Sales, Service, and Customer Insights solutions within Microsoft Cloud for Healthcare.
• Leads architecture and integration across Dynamics 365, Genesys Cloud CX, Snowflake, and core payer systems (claims, UM, provider, care management).
• Builds a unified Member 360 and Customer Insights ecosystem leveraging Azure Integration Services, Power Platform, and FHIR-based interoperability.
• Drives automation and analytics using Power Apps, Power Automate, Power BI, and AI/Co-pilot capabilities.
• Ensures HIPAA compliance, strong governance, and DevOps best practices across environments.
• Working in Agile experience is a must Partners with business and technology leaders to align Dynamics 365 solutions with payer strategy, member engagement, and digital transformation goals.