JIRA Design Lead
Job Description
Key Responsibilities:
Lead future-state Jira architecture — new project hierarchy, taxonomy, and configuration standards
Design new workflow schemes, issue types, and screen configurations aligned to the GTS operating model
Architect integrations between Jira and external systems and tools
Produce a technical redesign blueprint and configuration standards documentation
Own build quality and configuration governance throughout the redesign delivery
Work closely with the GTS Jira Governance & Compliance resource — all changes submitted through the GTS change management process
Required Skills & Experience
5+ years of enterprise Jira architecture and administration experience
Proven experience leading large-scale Jira redesigns or migrations
Deep knowledge of Jira project hierarchy, workflow design, permission schemes and field configuration
Experience designing and implementing Jira integrations (REST API, webhooks, Atlassian Marketplace apps)
Strong technical documentation skills — blueprint and standards authoring
Jira Cloud and/or Data Center expertise
Atlassian certification (ACP-100 or equivalent) strongly preferred
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