Java Production Support Engineer

🚨 Now Hiring: Java Production Support Engineer 🚨
We are looking for a skilled Java Production Support Engineer with strong experience in monitoring and observability tools.

🔹 Role: Java Production Support
🔹 Experience: 8+ Years
🔹 Location: Charlotte, NC
🔹 Employment Type: [C2C / Contract / Full-Time]
🔹 Visa: C2C (USC / GC-EAD / H4-EAD)
H1B -W2
🔧 Required Skills:
✔ Strong experience in Java / J2EE applications
✔ L2 / L3 Production Support
✔ Incident Management & Root Cause Analysis (RCA)
✔ Hands-on experience with AppDynamics and Dynatrace
✔ Log monitoring and analysis using Splunk
✔ Experience working with MongoDB
✔ Strong understanding of Observability (logs, metrics, traces)
✔ Unix/Linux knowledge
📌 Key Responsibilities:
Monitor production environments and ensure system stability
Troubleshoot performance issues and application failures
Handle Sev1/Sev2 incidents within SLA
Perform RCA and implement preventive measures
Collaborate with Dev, Infra, and Business teams