Business System Analyst

Contract role: Business System Analyst (Lead)

LOCALS NEEDED

12+ YEAR

Location: mostly virtual, but the candidate must be within commuting distance of downtown Phoenix for occasional onsite/local onsite visits as required.

Hours: 8am – 5pm AZ, Monday – Friday (except City holidays)

Job Description:

Lead Business Systems Analyst: Learning Management System

Required Knowledge, Skills, And Abilities

•              5 years of experience as a lead business systems analyst creating business cases, business and technical process mapping, and requirements gathering.

•              3 years of experience as an administrator with Cornerstone OnDemand, including advanced reporting (calculated fields, custom fields, complex dashboards), feed management, deep system configuration, and security roles.

•              3 years of experience working on Agile Projects

•              Bachelor’s degree in business administration, management, information technology , or related field.

•              Strong analytical and business skills required, including a thorough understanding of how to interpret customer business needs and translate them into an application and operational requirements.

•              Prior experience conducting user acceptance testing, providing training support, and contributing to the creation of business deliverables.

•              Excellent verbal and written communication skills and the ability to interact professionally with a diverse group, including executives, managers, and subject matter experts.

•              Exceptional attention to detail; documents must be professional and ready for executive review.

•              Advanced proficiency with MS Word, OneNote, Excel, PowerPoint, Microsoft Project/Planner, and Visio.

•              Project implementation support experience (multi-year, large teams, phased rollouts, etc.)

Preferred Experience and Training

•              Experience working with a large-scale enterprise, highly regulated government agency, including sworn and unsworn employees.

•              Certified Business Analysis Professional (CBAP) designation from the International Institute of Business Analysis (IIBA).

•              Other certifications and skills such as Lean, Kaizen, Scrum / Agile Project management methodologies, ITIL v3 Foundation Training, and/or Certification.

•              Experience working with Business Intelligence (BI) tools.

•              Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs.