Business Analyst

Role Summary

We are seeking an experienced Business Analyst/SME with strong expertise in Account Analysis (Treasury Billing & Pricing) to support a leading Banking / Treasury Services transformation initiative. This role is focused on delivering functional configurations, enhancements, and support across account analysis, client billing, and treasury pricing processes.

The ideal candidate will have hands-on experience in account analysis platforms, including billing calculations, fee structures, and earnings credit rate (ECR), along with the ability to translate complex treasury requirements into scalable system solutions.

Key Responsibilities

• Lead and support functional configurations, enhancements, and issue resolution in Infor Account Analysis / Treasury Billing modules
• Work closely with business stakeholders to gather requirements related to:
  • Client billing and invoicing
  • Fee calculation and pricing structures
  • Earnings Credit Rate (ECR) and balance offset mechanisms
  • Service usage tracking and billing reconciliation
• Translate business requirements into functional specifications and system configurations
• Analyze existing treasury and account analysis processes and identify optimization opportunities
• Collaborate with technical teams for development, testing, and deployment of solutions
• Manage change requests, production support tickets, and issue resolution
• Participate in UAT, go-live activities, and post-production support
• Create and maintain detailed documentation for business processes, billing rules, and system configurations

Technical Environment

• Platform: Infor Account Analysis / Treasury Billing Solutions
• Domain: Commercial Banking – Treasury Services, Cash Management, Account Analysis
• Tools: SQL, JIRA / ServiceNow (ticketing), reporting tools (BIRST or similar – nice to have)
• Integration: Experience working with middleware, APIs, and system integrations across banking platforms

Required Skills & Experience

• 5+ years of hands-on experience with Infor Account Analysis or Treasury Billing platforms
• Strong understanding of account analysis processes, including:
  • Client billing and invoicing
  • Fee and pricing models
  • Earnings Credit Rate (ECR) calculations
  • Billing reconciliation and reporting
• Experience in Commercial Banking / Treasury Services domain
• Proven ability to work with cross-functional teams and stakeholders
• Strong analytical, communication, and documentation skills

Preferred Qualifications

• Experience working with large banking or financial services clients
• Exposure to payments, deposits, or treasury products
• Familiarity with reporting and analytics tools (BIRST, BI tools, etc.)
• Understanding of banking integrations, APIs, and data flows