Business Analyst

Skills and Experience
• Expert and applied skill in negotiation, facilitation, and consensus building
• Demonstrated skill in requirements solicitation techniques
• Professional oral and written communications skills
• Project management experience
• Extensive experience managing/collaborating to complete IT projects
• Prefer working knowledge of a variety of Systems Development Life Cycle (SDLC) processes including Waterfall, Agile, and Iterative
• Considerable experience, knowledge and understanding of a variety of technologies including .NET, c#, Microsoft SQL Server, ETL, PowerApps, Business Objects, relational databases, hardware, telecommunications, messaging, network protocols, CRM
• Prefer experience, knowledge and understanding with web application development/GUI development, reporting, data movement (Batch, Web Services), reporting, data warehousing
• Prefer experience with data analysis, data profiling, mapping and validation
• Prefer bachelor’s degree from an accredited college or university with major coursework in Information Technology or a related field or equivalent training or experience


Job Description

1. Project Management, Planning and Analysis:
• Assist in the planning of changes to systems and implementation of new systems.
• Analyze VADOC Policies and Procedure to identify agency needs related to systems.
• Elicit and document technical and business requirements.
• Evaluate the impact of system changes on DOC Policy.
• Manage expectations of change sponsors and stakeholders.
• Serve as a liaison between Virginia Department of Corrections users, ITU and vendors.

2. System Testing:
• Assess, test and report on system application and enhancements.
• Create test schedules and strategies in accordance with project scope and delivery dates.
• Analyze impact of testing defects and recommend corrective action to stakeholders and software vendor.
• Test system applications to identify defects (regression testing), and tests system enhancements to ensure agency needs are met.

3. System Deployment:
• Execute program enhancements.
• Coordinate project release communication to all stakeholders, their contingency plans and conduct release meetings with key stakeholders.

4. Collaboration:
• Partner with internal and external resources.
• Work with other leadership teams to identify and resolve cross-divisional issues.

5. Training
• Provide training to end users.
• Assess training needs based on user knowledge and system applications.
• Implement and evaluate training materials to ensure staff can independently use the system.