Business Analyst

Key Responsibilities

Business & Functional Analysis

• Elicit, analyze, and document business, functional, and non-functional requirements for AI‑enabled solutions.
• Work closely with business stakeholders to identify AI / analytics use cases that improve efficiency, productivity, risk control, or customer experience.
• Translate business problems into AI problem statements (e.g., prediction, classification, recommendation, NLP use cases).
• Create process flows, user journeys, use cases, and acceptance criteria for AI-driven capabilities.
• Support UAT, validation of AI outputs, and business sign‑off.

AI / Data Collaboration

• Act as a liaison between business, data science, and engineering teams.
• Support definition of:
  • Training data requirements
  • Data quality rules
  • Model assumptions and constraints
• Assist in interpreting model outputs, confidence scores, explainability (XAI), and business impacts.
• Partner with teams delivering ML models, LLM‑based solutions and agentic AI capabilities.

Process & Automation Enablement

• Support automation initiatives by mapping as‑is / to‑be processes and measuring productivity gains.
• Track benefits such as cost optimization, cycle time reduction, productivity uplift, and quality improvements.

Governance & Documentation

• Ensure compliance with data privacy, model governance, and regulatory expectations (especially in BFSI environments).
• Maintain structured documentation:
  • BRDs / FRDs
  • AI use‑case canvases
  • Data dictionaries
  • Model impact assessments