Business Analyst

B acceptance criteria. Perform QA activities, including manual testing and validation of functional/non-functional requirements. Analyze policies and procedures to assess impacts on automated systems. Support Agile teams by participating in sprint planning, refinement sessions, standups, and other Agile ceremonies. Develop and review project documentation including charters, project plans, test plans, and risk assessments. Troubleshoot application issues and recommend system improvements. Identify opportunities for process automation and system enhancements. Create training materials and conduct training sessions for internal and external users. Coordinate with vendors and contractors to support project delivery and service requests. Manage change requests, deployment activities, and project scope validation. Maintain vendor relationships and review technology-related invoices. Required Skills & Experience 8+ years of experience providing QA consultation and oversight for complex IT projects. 3+ years of experience with: Agile methodologies and Agile ceremonies User story creation and refinement Azure DevOps, Jira, or similar tools Senior-level business analysis System analysis and troubleshooting Business process automation initiatives Vendor coordination and project support Reviewing project deliverables, test plans, and risk assessments Developing test cases and conducting training sessions Strong experience working with licensing systems and license lifecycle management. Excellent communication and stakeholder interaction skills.