Business Analyst

• Conduct business process analysis and improvement initiatives.
• Create and maintain documentation such as BRDs, FRDs, user stories, and process flows.
• Support UAT (User Acceptance Testing) and ensure solutions meet business requirements.
• Identify gaps, risks, and opportunities in existing systems and processes.
• Facilitate workshops, stakeholder meetings, and requirement review sessions.
• Assist in project planning, implementation, and change management activities.

Required Qualifications

• Bachelor’s degree in Business Administration, Information Systems, Computer Science, or a related field.
• 5+ years of experience as a Business Analyst or similar role.
• Strong experience with requirements gathering, documentation, and stakeholder management.
• Experience with Agile, Scrum, or Waterfall methodologies.
• Proficiency in tools such as JIRA, Confluence, MS Visio, or similar tools.
• Excellent analytical, problem-solving, and communication skills.

Preferred Qualifications

• Experience in Banking, Financial Services, Healthcare, or IT domains.
• Knowledge of data analysis tools (SQL, Excel, Power BI, Tableau).
• Experience working with cross-functional and global teams.
• Certification such as CBAP, PMI-PBA, or Agile BA is a plus.

Key Skills

• Requirements Gathering
• Business Process Analysis
• Stakeholder Management
• Agile / Scrum
• UAT Coordination
• Documentation (BRD, FRD, Us