Agentforce QA Engineer

Role: Agentforce QA Engineer
Location: Durham, NC (Onsite)

🔍 Key Responsibilities:

Test AI agents for accuracy, decision logic, and workflow completion
Validate conversational flows (multi-turn, edge cases, prompt behavior)
Perform Salesforce testing (Sales Cloud, Service Cloud, Flows, Apex, LWC)
Ensure data security, compliance, and role-based access
Execute functional, regression, and automation testing
Track defects and support UAT & production readiness

✅ Requirements:

5–8 years in QA/testing (Salesforce, AI, or automation platforms)
Strong Salesforce testing expertise
Experience with AI/conversational testing (Agentforce, Einstein Bots, etc.)
Knowledge of APIs, test tools (Jira/Azure DevOps), and automation frameworks

💡 Ideal for professionals passionate about AI quality, automation, and Salesforce ecosystems.