Account Manager

• Understand client needs and provide tailored solutions
• Identify opportunities to upsell and cross-sell products/services
• Coordinate with internal teams (sales, marketing, product, support)
• Monitor account performance and ensure client satisfaction
• Prepare reports, presentations, and account plans
• Resolve client issues and ensure timely delivery of services

Required Qualifications

• Bachelor’s degree in Business, Marketing, or related field (or equivalent experience)
• 2–5 years of experience in account management, sales, or customer success
• Strong communication and interpersonal skills
• Experience with CRM tools (e.g., Salesforce, HubSpot)
• Proven ability to manage multiple accounts and priorities
• Strong problem-solving and negotiation skills

Preferred Qualifications

• Experience in B2B sales or SaaS industry
• Familiarity with data analysis and reporting tools
• Experience working with cross-functional teams
• Proven track record of meeting or exceeding targets

Soft Skills

• Relationship-building and customer-focused mindset
• Strong organizational and time management skills
• Ability to work in fast-paced environments