Servicenow

Job Title: Practice Head – ServiceNow
location: CA/Dallas/Houston/NY/NJ
Full Time 
Client: IOPEX
Role Overview
The Practice Head – ServiceNow will be responsible for building, scaling, and leading the ServiceNow practice end to end. This role combines strategic leadership, P&L ownership, delivery excellence, and strong client-facing (front-end) capabilities. The ideal candidate can confidently front-end large programs, engage CXO stakeholders, drive presales, and position ServiceNow as a strategic transformation platform for clients.
Required Qualifications
•    15+ years of overall IT experience
•    8+ years of ServiceNow leadership experience
•    Proven experience as Practice Head / Practice Lead / Portfolio Lead
•    Strong experience front-ending enterprise programs and transformation initiatives
•    Demonstrated success in presales, client management, and revenue growth
•    Hands-on experience managing large, complex, multi-module ServiceNow programs
•    Strong people leadership and practice-building experience

Preferred Qualifications
•    ServiceNow certifications (CSA, CIS, CAD, CTA – any combination)
•    Experience working with global enterprise clients
•    Prior experience in consulting or system integrator environments
•    Strong domain exposure in BFSI, Healthcare, Retail, Manufacturing, or Telecom