
Servicenow Developer
Job Description
* Design, develop, and implement ServiceNow applications, including custom applications, workflows, UI policies, business rules, and client scripts.
* Customize and enhance ServiceNow ITSM, ITBM, HRSD, Custom Scoped modules based on business requirements.
* Develop and configure Service Catalog, Request Management, Incident, Problem, Change, and CMDB modules..
* Develop integrations using REST/SOAP APIs, MID Server, and third-party applications.
* Configure and maintain flows in Flow Designer and implement automation with Scripted REST APIs, Workflows, and Integration Hub.
* Implement Access Control (ACLs), security rules to ensure secure operations.
* Participate in ServiceNow upgrades, patching, and version management while ensuring
system stability.
* Troubleshoot and resolve performance issues, system errors, and service outages.
* Work with business analysts for the requirements
* Create and maintain technical documentation, test cases, and deployment procedures.
* Stay updated with ServiceNow best practices, new releases, and industry trends.
Required Skills & Qualifications:
* 7+ years of experience as a ServiceNow Developer.
* Strong expertise in JavaScript, Glide API, Business Rules, Client Scripts, UI Policies, and Script Includes.
* Hands-on experience with ServiceNow Administration, ITSM, ITOM, HRSD, or other modules.
* Experience in Flow Designer, Integration Hub, and ServiceNow REST/SOAP integrations.
* Strong understanding of data model, CMDB architecture, and ServiceNow tables.
* Familiarity with ATF (Automated Test Framework) and ServiceNow Performance Analytics.
* Experience with Service Portal development using AngularJS, HTML, CSS, and Bootstrap is a plus.
* Knowledge of MID Server, LDAP, SSO, OAuth, and Web Services integration.
* Experience in ServiceNow Scoped Applications and Custom App Development.
Soft Skills:
* Strong analytical and problem-solving abilities.
* Ability to work independently and as part of a team.
* Attention to detail and a commitment to quality.
Preferred Certifications:
* ServiceNow Certified System Administrator (CSA)
* ServiceNow Certified Application Developer (CAD)
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