Servicenow Architect

Role: ServiceNow Architect - W2

Duration: 6+ Months

Location: Remote

Overview:

We’re looking for a highly experienced ServiceNow Architect to own platform architecture, solution design, and enterprise governance for large-scale ServiceNow implementations. This role focuses on defining architectural strategy, ensuring strong CSDM alignment, and leading complex integrations while keeping the platform secure, scalable, and high-performing.

Key Responsibilities:

• Define and lead the enterprise ServiceNow architecture and long-term roadmap
• Design and architect solutions across ITSM, ITOM (Discovery, Service Mapping), CMDB, and CSDM
• Establish platform governance, architectural standards, and best practices
• Lead complex integrations using REST/SOAP, MID Server, SSO, LDAP, and OAuth
• Oversee the development lifecycle, ensuring code quality and effective release management
• Drive CMDB health, data quality, governance, and continuous platform optimization
• Act as the technical SME and escalation point for high-impact initiatives

Required Experience & Skills:

• 12+ years of overall IT experience, with deep expertise in ServiceNow architecture
• Proven track record of designing large-scale, enterprise ServiceNow solutions
• Strong hands-on experience with ITSM, ITOM, CMDB, and CSDM
• Expertise in platform governance, integrations, and performance optimization
• Excellent leadership, communication, and stakeholder management skills

Certifications:

• ServiceNow Certified System Administrator (CSA) – Required
• Certified Implementation Specialist (CIS – ITSM / ITOM) – Preferred
• Certified Technical Architect (CTA) – Highly Preferred