Servicenow Architect

Key Responsibilities
Own ServiceNow architecture, technical roadmap, and governance
Design scalable solutions across ITSM, ITOM, ITBM, HRSD, CSM
Architect and oversee integrations using REST/SOAP, MID Server, IntegrationHub
Lead platform upgrades, performance tuning, and CI/CD standards
Provide technical leadership, code reviews, and mentor development teams
Partner with business and leadership to translate requirements into solutions

Required Skills
13+ years overall IT experience, 7+ years ServiceNow architecture
Strong hands-on expertise with ServiceNow platform, scripting, and CMDB/CSDM
Experience with enterprise integrations and large-scale implementations
Ability to work hybrid from Cleveland, OH