Product Support Analyst With Tsds || Austin ,Tx (Remote)

Product Support Analyst with TSDS

Location: Austin ,TX (Remote)

Duration : 6+ Months

Job Description:

• Need 10+ years of experience as a Product Support Analyst
• 8 years Required Texas Student Data System (TSDS): LEA/vendor-level experience working with the TSDS and its data collections.
• 8 years Required Customer Service: Experience in customer service, with strong communication skills.
• 8 years Required Collaboration: Strong ability to work closely with cross-functional teams.
• 8 years Required Communication: Excellent communication skills to effectively work with cross-functional teams.
• 8 years Required Attention to Detail: High level of accuracy and attention to detail in all documentation tasks.
• 8 years Required Training and Support: Experience in training other team members.
• 8 years Preferred Software Documentation: Familiarity with documenting software issues, release notes, and technical guides.
• 8 years Preferred Technical Writing: Proven experience in creating clear, concise, and comprehensive technical documentation.

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