Product Owner With AWS Connect (Only Usc)
Job Description
Role: Product Owner with AWS Connect (Only USC)
Location : St Louis MO or San Ramon CA or Dallas TX or New York
Job Type: C2C/W2/1099
Note: AWS Connect and Avaya Experience is a mandatory
Please share only US Citizens
There are 4-5 positions on this role, so we can submit 8-10 candidates
We are seeking a strategic and execution-focused Product Owner to lead our AWS Connect Telephony Migration & Modernization Program. This role will be responsible for defining and driving the migration from legacy telephony systems (Avaya) to AWS Connect, ensuring a seamless transition, optimizing operational efficiency, and delivering an enhanced member and agent experience for a large healthcare payer. The ideal candidate will have experience in cloud-based contact center solutions, telephony infrastructure, and customer experience transformation.
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