Help Desk Analyst

Role : Help Desk Analyst 4 
Location : Richmond, VA (Onsite)
Experience : 8+ years

Local Candidates Strongly Preferred. 

Knowledge, Skills, and Abilities: 

•  Advanced computer skills are required that aligns with the Job Description.
• Ability to multitask and to determine root cause of problems and implement solutions, In addition, customer relations skills;
• good verbal and written communication skills;
• and proficiency with Microsoft products (Word, Excel, PowerPoint, Visio, Outlook).