Disaster Recovery Coordinator

Job Title: Disaster Recovery Coordinator
San Antonio, TX/Irvine, CA (Hybrid)
12+ Month Contract
 

Qualifications:

• Experience developing, reviewing, and testing DR plans to ensure alignment with organizational requirements and industry best practices.
• Proficiency in interpreting technical documentation and translating complex DR concepts into actionable steps for diverse teams.
• Skill in conducting hands-on training sessions and scenario-based exercises to facilitate understanding of DR principles among application SMEs and product owners.
• Expertise in identifying gaps, inconsistencies, and compliance issues within DR plans and test evidence through analytical review.
• Familiarity with utilizing disaster recovery (DR) tracking tools, such as Veoci, to facilitate monitoring and reporting DR activities, a strong plus.

Certification:

• Splunk Admin certification.

Responsibilities:

Disaster Recovery Plan Quality Assurance

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• Conduct structured Q.A. reviews of application DR plans using defined, multi‑point checklists.
• Validate that DR plan questionnaires and templates are completed in full, and
• that critical components are clearly documented and appropriately addressed.
• Identify inconsistencies, omissions, or questionable data within DR plans and raise targeted questions to application teams to resolve discrepancies.
• Communicate review findings to application owners, provide clear follow-up guidance, and track resolution of identified gaps.
• Provide ongoing feedback to the DR Operations team regarding checklist effectiveness, observed patterns in DR plans, and recommended areas for refinement or additional focus.

DR Testing

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• Review DR test results and supporting evidence using a standardized, multi‑point checklist.
• Verify that submitted artifacts (e.g., screenshots, logs, reports) adequately substantiate key attestation details such as test dates, recovery time confirmations, and start/stop timestamps.
• Assess the quality and clarity of test commentary, including documented outcomes, lessons learned, and improvement opportunities.
• Escalate insufficient or unclear evidence and coordinate with application teams to obtain appropriate validation.
• Support the team during DREs, Scrams, and TTXs.

Follow-ups and Stakeholder Coordination

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• Proactively engage application owners to discuss DR plan and test status, SaaS Tier and exception requirements, record management to ensure EA (App Book of Record) is kept current for DR Tiering and Critical Service fields, meeting upcoming deadlines, and any other outstanding requirements.
• Drive completion of overdue or pending DR activities through persistent follow-up and clear ‑up and clear communication and provide help with DR Veoci tracker.

Training

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• Lead training workshops for application SMEs and product owners to strengthen their understanding of disaster recovery (DR) principles and best practices.
• Develop and deliver targeted training sessions on DR concepts, requirements, and compliance expectations tailored to various team roles.
• Facilitate hands-on exercises and scenario-based discussions to reinforce DR plan development and testing procedures.
• Serve as a resource for clarifying DR terminology, policy requirements, and real-world applications, supporting teams in building robust recovery strategies.

Required Skills and Attributes - Technical and resiliency skills

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• Experience developing, reviewing, and testing DR plans to ensure alignment with organizational requirements and industry best practices.
• Proficiency in interpreting technical documentation and translating complex DR concepts into actionable steps for diverse teams.
• Skill in conducting hands-on training sessions and scenario-based exercises to facilitate understanding of DR principles among application SMEs and product owners.
• Expertise in identifying gaps, inconsistencies, and compliance issues within DR plans and test evidence through analytical review.
• Familiarity with utilizing disaster recovery (DR) tracking tools, such as Veoci, to facilitate monitoring and reporting DR activities, a strong plus.

Resilience and Follow ‑ Through

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• Demonstrated ability to sustain repeated follow‑ups and stakeholder outreach, even when application teams are delayed or unresponsive.
• Comfortable operating in a compliance driven environment with firm deadlines and recurring review cycles driven environment with firm deadlines and recurring review cycles.

Critical Thinking and Analytical Skills

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• Strong ability to interpret technical documentation and “look past” jargon to assess whether stated recovery approaches or documentation align with DR requirements and intent.
• Skilled at identifying gaps, inconsistencies, or weak assumptions within DR plans and test evidence.
• Develop reports as appropriate to track progress against key metrics and KPIs.
• Strong excel skills and ability to utilize AI effectively.

Communication and Professional Judgment

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• Confidence and professionalism to ask probing, clarifying questions of application teams regarding submitted plans and evidence.
• Ability to provide constructive, actionable feedback while maintaining positive working relationships across technical and non‑technical stakeholders.