Desktop Support Analyst

Role: Desktop Support Analyst
Location: Downers Grove, IL 
Duration: 6+ months
MOI: Video

Required Qualifications
3+ years of experience supporting macOS in an enterprise environment.
Hands-on experience managing macOS devices with Microsoft Intune.
Proficiency in Bash and PowerShell scripting for macOS automation.
Familiarity with Apple Business Manager and MDM enrollment workflows.
Strong understanding of macOS system architecture, security, and user management.
Excellent troubleshooting and communication skills.

Recommended Certifications
Apple Certified Support Professional (ACSP)
Microsoft Certified: Intune Specialist or Modern Desktop Administrator Associate.