Business Analyst

• Analyze data to identify trends, risks, and opportunities.
• Develop dashboards, reports, and KPIs to support decision-making.
• Perform cost-benefit analysis and ROI assessments.
• Support data validation and quality assurance initiatives.

Project Support & Implementation

• Collaborate with IT, product, and operations teams on system implementations.
• Participate in UAT (User Acceptance Testing) and validation activities.
• Ensure alignment between business needs and delivered solutions.
• Support change management and training efforts.

Process Improvement

• Identify automation or efficiency opportunities.
• Standardize documentation and business workflows.
• Monitor ongoing performance and recommend enhancements.

Required Qualifications

• Bachelor’s degree in Business Administration, Information Systems, Finance, or related field (or equivalent experience).
• 3–5+ years of experience as a Business Analyst or similar role.
• Strong analytical and problem-solving skills.
• Experience writing detailed business and functional requirements.
• Proficiency in Microsoft Excel and data analysis tools.
• Experience working in Agile or Waterfall project environments.
• Excellent communication and stakeholder management skills.

Preferred Qualifications

• Experience with tools such as Jira, Confluence, Azure DevOps, or ServiceNow.
• Familiarity with SQL or data visualization tools (Tableau, Power BI).
• Experience in industries such as Finance, Healthcare, Technology, or Manufacturing.
• Business Analysis certifications (CBAP, PMI-PBA, or similar).