BPM Buisness Analyst (Appian Knowledge)

BPM Business Analyst (Appian Knowledge)

BPM (Business Process Management) Business Analyst focuses on improving business processes by identifying inefficiencies, designing solutions, and implementing changes. They analyze existing workflows, gather requirements, and work with stakeholders to optimize processes for efficiency, productivity, and overall business goals. This often involves using process modeling techniques, data analysis, and collaboration with both business and technical teams.

Key Responsibilities:
• Process Analysis: Mapping and analyzing current business processes, workflows, and procedures to identify areas for improvement.
• Requirements Gathering: Working with stakeholders to understand their needs and requirements for process improvements.
• Solution Design: Developing and recommending optimized processes and procedures, potentially involving process automation or technology solutions.
• Implementation: Collaborating with stakeholders to implement process changes and ensuring smooth adoption.
• Performance Measurement: Monitoring and evaluating the effectiveness of implemented process changes, using key performance indicators (KPIs) to track progress.
• Stakeholder Management: Communicating with and managing expectations of stakeholders throughout the process improvement lifecycle.

Skills and Qualifications:
• Strong analytical skills:Ability to analyze data, identify trends, and draw conclusions to improve processes.
• Process modeling expertise: Familiarity with techniques like BPMN (Business Process Model and Notation) and flowcharting.
• Data analysis skills: Proficiency in using data to understand process performance and identify areas for improvement.
• Communication and collaboration skills: Ability to effectively communicate with stakeholders at all levels and work effectively in teams.
• Knowledge of BPM methodologies: Understanding of Lean and Six Sigma methodologies is often preferred.
• Project management skills: Ability to manage projects, track progress, and ensure timely completion of tasks.
• Technical proficiency: Familiarity with tools like Microsoft Office, Visio, and potentially BPMS (Business Process Management Suite). In essence, a BPM Business Analyst acts as a bridge between the business and technical teams, ensuring that business processes are efficient, effective, and aligned with organizational goals.

Position: Redpoint Specialist
Locations: Dallas, TX / Malvern, PA
Duration: Long Term Contract

 Job Description:

- Design, implement, and optimize omnichannel marketing campaigns using Redpoint Interactions
- Manage segmentation, targeting, and personalization strategies.
- Build and monitor workflows and customer journeys.
- AB testing and performance tracking.
- Scheduling automations between RPI and RPDM
- Knowledge of OracleSQL and data segmentation logic
- Familiarity with CDP platform
- Hands-on experience with Redpoint (RPI  RPDM) tool
- Knowledge on RedshiftAWS technologies (EC2, S3, Glue)