
AI Engineer
Softcom Systems Inc.Contract
Required Skillset:
AzureCopilotAI
Job Description
Mandatory Skills: Azure Exp with copilot / Studio, ML ops
AI Agent :
Role Overview
We are seeking a mid-level developer to design and implement agentic AI solutions using Microsoft Copilot Studio. This role focuses on building custom copilots, integrating enterprise knowledge sources, orchestrating multi-step agent workflows, connecting with Azure AI search and applying Application Lifecycle Management (ALM) best practices for scalable deployments.
Key Responsibilities
- Copilot Studio Development
- Build and configure custom copilots, topics, tools, and knowledge sources.
- Implement agent flows using Power Automate and custom APIs.
- Integrate connectors (prebuilt and custom) for enterprise systems (Dynamics, SAP, ServiceNow).
- Agentic Orchestration
- Apply orchestration patterns (task decomposition, multi-step flows, fallback/error handling).
- ALM & Governance
- Package copilots and flows into Solutions for dev/test/prod environments.
- Power Platform pipelines or Azure DevOps/GitHub for CI/CD.
- Manage environment variables, connection references, and Dataverse dependencies.
- Observability & Compliance
- Ensure data residency, DLP policies, and secure API authentication.
Preferred Qualifications (not mandatory):
- Azure AI Search Integration
- Design and implement hybrid/vector retrieval pipelines for enterprise RAG scenarios.
- Configure semantic index and secure knowledge grounding for copilots.
- Implement monitoring via Azure Application Insights and enforce Responsible AI principles.
Required Technical Skills
- Copilot Studio: Authoring topics, tools, connectors, and multi-channel deployment.
- Power Automate: Flow design, HTTP actions, Custom connectors, throttling/timeouts handling.
- Azure AI Search: Hybrid/vector retrieval, enrichment, reranking, and integration with copilots.
- ALM (Power Platform): Solutions, managed/unmanaged environments, CI/CD pipelines.
- Security & Governance: AAD/Entra authentication, environment variables, DLP policies.
Preferred Experience
- Working with Dataverse and Power Platform ALM and governance.
- Implementing observability (Azure Monitor, App Insights).
- Exposure to Responsible AI principles and enterprise compliance frameworks.
- Familiarity with Agent Factory or similar operationalization frameworks.
Soft Skills
- Strong problem-solving and debugging skills.
- Ability to collaborate with cross-functional teams (CSA, architects, governance leads).
- Clear communication for technical and non-technical stakeholders.
Education & Certifications
- Bachelor’s degree in Computer Science, Engineering, or related field.
- Microsoft certifications in Power Platform, Azure AI, or Copilot Studio (preferred).
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