Agentforce Salesforce Architect

Job Title: Agentforce Salesforce Architect(Application Architect)

Location: Boston, MA

Job Description

We are seeking an experienced Agentforce Salesforce Architect to lead the design and delivery of AI-powered intelligent agents on the Salesforce platform for a leading retail client. This role requires deep architectural expertise across Salesforce core technologies, Agentforce, and AI orchestration, with the ability to guide teams through complex, enterprise-scale implementations.

As the technical lead on flagship initiatives, you will be responsible for defining solution architecture, ensuring scalability and security, and driving best practices across full-stack Salesforce development.

Key Responsibilities

Architect and oversee the implementation of sophisticated AI-driven intelligent agents using Salesforce Agentforce

Serve as the lead technical architect on high-visibility, enterprise Salesforce projects within the retail domain

Guide development teams through complex full-stack Salesforce implementations including:

Apex (Triggers, Classes, Async Processing)

Lightning Web Components (LWC)

Salesforce Flows and Orchestration

Design and implement advanced AI orchestration frameworks, integrating Agentforce with Salesforce data and processes

Define end-to-end solution architecture, including data models, integration patterns, security, and governance

Collaborate with business stakeholders to translate retail use cases into scalable technical solutions

Ensure adherence to Salesforce best practices, performance optimization, and coding standards

Provide technical leadership, mentoring, and code reviews for onshore/offshore teams

Support release planning, deployment strategies, and post-production optimization

Required Skills & Qualifications

12+ years of hands-on experience with Salesforce architecture and development

Strong expertise in Agentforce and AI-powered agent implementations

Advanced proficiency in Apex, LWC, Salesforce Flows, and platform automation

Experience designing enterprise-scale Salesforce solutions with complex business logic

Solid understanding of AI/ML concepts, intelligent agents, and orchestration patterns

Strong experience with Salesforce security, data modeling, and integration patterns (REST/SOAP)

Excellent communication and stakeholder management skills

Preferred Qualifications

Salesforce Architect certifications (Application Architect, System Architect, or CTA – a plus)

Experience in the retail domain (customer engagement, order management, personalization, service automation)

Exposure to Einstein, AI integrations, or external AI services

Experience leading multi-team, large-scale Salesforce implementations

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